Voice AI Agents ->
Real-time conversational agents for customer-facing phone and web channels, plus the automated tooling that regression-tests them before they reach production.
8+ years building production-grade AI that does real work — large language models, agentic systems, and voice AI. Currently AI Solution Architect at Cloudcx, where I build and stress-test real-time voice agents.
Real-time conversational agents for customer-facing phone and web channels, plus the automated tooling that regression-tests them before they reach production.
An automated phone support line that answers, understands, and resolves customer calls end to end — ChatGPT reasoning wired into a live telephony backend.
An OCR pipeline that reads invoices and pulls structured data out of them, replacing manual entry for high-volume document workflows.
Open to senior AI engineering work — voice agents, LLM systems, and the infrastructure around them.